Villa Mugatiya’s Guarantees
Your booking is safe with us:
We will never go out of business. This is our home, which we continue to upkeep to high standards and intend to enjoy once things trend back to normal.
Our full staff remain employed as they are our villa’s long-term caretakers with in-depth knowledge of our property and the needs of our guests, not seasonal or temporary employees.
If there are new official restrictions to travel that prevent you from staying with us
If you change your mind and cancel more than 7 days before the start of your stay
Otherwise a credit will be issued for use at a later date.
Your Safety is Paramount
Our villa has 4 rooms. To ensure effective safe-distancing, the maximum number of rooms we will open is 3 rooms. Each room will have its own dining/breakfast area.
All staff have been instructed to adhere to procedures including daily temperature checks, mask-wearing for all guest interaction, as well as regular hand-washing and sanitizing.
All bedlinen including mattress and pillow protectors will be laundered after every guest. All surfaces to be wiped with disinfectant.
Each room will be left empty for 24 hours minimum between guests.
Sanitizers will be made available for guest use.